Buy Security Systems, Burglar Alarm Systems in India

FAQs

Q. I want to buy the security grid for my factory, does DFS also provide installation service?

DFS provides the installation service; however, it is chargeable, and charges vary based on the location and actual travel expenses. Alternatively, we can guide you step by step during installation, you don’t have to worry about any settings or configuration and the system comes fully configured and monitoring ready. Please get in touch with customer services for further details.

Q. What happens once the free first year monitoring is over?

We strongly recommend that you renew the monitoring services to get the most out of your security grid! However, you can continue without the monitoring services, and we can reconfigure it as self-monitored solution.

Q. What if I like to return the package as per 21 days return policy. How can I do that?

While we are confident that anyone who uses our security solution will simply love it; but there may be circumstances where a user may want to return the package. If the need arises, just get in touch with our customer services and they will arrange for the collection. You will receive the full refund back into your account within 5-10 working days once we have received the package.

I have placed an order, what happens next?

As soon as you place the order, you will receive the order confirmation over SMS and email. Our customer service team will get in touch with you typically within the next 24 hours to discuss any specific requirements. We will keep you informed about the progress of your order and you can also reach out to us via live chat or customer service that's available 24/7.

I have just placed an order, when will get receive my package?

Once you place an order, you will receive a call an email and text message for the order confirmation. Within 2-3 days, products will be dispatched. It will take maximum 5-7 days to get delivered your product at your place. 

Where can I find my order invoice?

You will get a hard copy of the order Invoice along with your consignment. Also, you will receive an e-invoice on your email id once the order will be dispatch.