DFS Services | About Us

About us

MAKING SAFETY SAFER

Why Do We Exist?

We want your life to be full of love and laughter with no worries or fear. Your home sweet home deserves to be preserved and protected, and we come across as the worst nightmare for the people with evil motives and intentions about your home. 

Whether you are at the office or enjoying a much-deserved break, you will always know what’s happening at home. We don’t come after the scene but prevent the scene from happening in the first place. 

We exist to make safety safer and complete, 24x7.

How Did We Start?

We live in a world that’s becoming futuristic day by day, machines knowing more about us than we do with everything in our hands turning smarter. Then we had a question - is our safety & security becoming safer, and more importantly is it foolproof?

We saw a gap and took it upon us to make our society a safer place. We studied every possible home security solution in the market, from the basic ones to the ones considered the best, but none of them was foolproof. It's where and how we started with security that was robust, smart, and finally complete with monitored security solutions

Our Values

We are honest, trustworthy, transparent, and hardworking

A commitment to providing real and complete safety and not just some fancy gadgets. A means to keep your home safe at a price that is honest and fair. For us, people come before profit, and a happy customer is more important than the revenue target. That's why we don't spend millions on advertising or marketing as our customers are our biggest ambassadors. For us, awareness and education are critical as monitored alarm security is still an alien concept in India.

But here at DFS, we know that if we live by our values, people will understand the importance of security and help us build a better and safer world for everyone. 

Who We Are?

A young and ambitious organization, Digital Fire and Security Services (DFS Services) is an Indian start-up working closely with DFS UK and AJAX Ukraine. We are focused on technology sharing, R&D, product design, solution development, and CMS support in the security segment. We offer robust, reliable, monitored, and fully connected security service at a fair price, with the most advanced security technologies from across the globe. Our end goal is to bring the best security solutions to India that truly define real and complete security. 
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Eric Methot
India caters for less than 0.1% of the CMS demand beside 18% of the world population! So, we started working with the DFS in 2016-17 to understand this huge gap. While the ‘public awareness’ is the biggest reason; abundance of poor quality products and substandard services has caused serious trust issues in the public. Kudos to DFS who have managed to build a world class CMS and reliable security solutions at a very affordable price.
Head of Sales, MCDI Inc, Canada
Shivendu Pratap Singh
As a security and privacy researcher I am always worried about the best in class, easy to use security solutions for businessowners and domestic users. The 24X7 monitoring service with their world class CMS, added with encrypted communication protocols and fail proof sensors; DFS is indeed in the league of the most respected names in the west. The best part is - they have managed to do this at a very affordable price.
Faculty at Waikato Management School NZ.Alumni of Katz school of Business, USA
Aishwarya Gupta
I am passionate about complex communication protocols, signaling mechanisms, integrated chips and printed circuits. A security solution must be fail proof and fit to perform in India where the network services are unreliable and weather conditions change from extreme cold to extreme hot. We needed to design a robust and rugged system with multiple backup communication channels to counter these challenges. And we did it in less than 3 years.
VLSI designer at Qualcomm, IISc Bangalore
Kerala Gold Jewelers
We have been using the DFS monitored security system from past 1.5 years now. We have used another alarm system from a famous company known for making safes and vaults. We wasted about twice the money for a system which was not even monitored! With DFS, we don’t have to worry about a thing, the operators even remind us if we forget to activate the grid sometimes. I believe that every jeweler should have the DFS system in their shop.
DFS Customer, Metro Plaza, Bhopal
Andrew Waters
DFS got their security solution right like no other in the subcontinent they are operating in. Solutions are consumer oriented and feature packed. DFS understands their customers well. Due to extremely varying demographics, there is no one-fit- for-all, that’s why the solutions are designed in partnership with consumers which also helps in keeping the cost low. There is a huge gap in the industry and they seem to be on the right path. Best of luck!
Independent Critic, Electronics weekly