DFS Services | About Us

About us

Digital Fire and Security Services

What we Believe

We believe in a dream where you can live your life without the constant fear of safety of your home or loved ones. We believe that you can enjoy a holiday without worrying about thieves targeting the empty house. We believe that not every door and window in your home has to be reinforced with iron grills in the name of safety.

If you have ever wondered why people in western countries live without such fears beside large glass doors and windows with no iron grills in their homes, look closer, you will find that they have adopted a much smarter way to keep them safe, a method which is not just reactive but also preventive. Well, we have a dream and we are making it a reality, one house after another, one person after another.

How we started

Well the simple answer is, someone needed to! We have iPhone and Xbox, we go to malls and drive nice cars, we have reached to Mars and we are a nuclear power; but what about the most basic need of our society – Security! Pick a newspaper and it is filled with news about fire accidents, theft, robberies, break-ins; Aren’t we supposed to become more safer society with all the progress and development?

And that’s what we decided to do, to make our society a safer place! We studied every possible security solution available in the world, from the most basic ones to those which are considered as the best! And then we used all that knowledge to build a solution easy to use, robust, reliable, and affordable for everyone.

Our Values

Transparency. Honesty. Trust.

A commitment to provide the real safety and not just some fancy gadgets. A mean to keep your home safe at a price which is honest and fair. For us, people come before profit and a happy customer is more important that the revenue target. That’s why we don’t spend millions on TV ads and marketing rather we count on our customers and readers to spread the word. For us, awareness is the biggest challenge as monitored alarm security is an unheard concept in India. But here at DFS we know that if we live by our values, people will understand our cause and help us build a better world.

Who we are

Digital Fire and Security Services (DFS Services) is an Indian start-up working closely with MCDI Canada and DFS UK. We are highly focused on technology sharing, R&D, product design, solution development, and CMS support in security segment. We offer robust, reliable, monitored and fully connected security service at a fair price. This could not have been a reality without the core team who did all the research and analysis for 3 years! It included chip designers, network engineers, industry experts and most important of all, our first set of users who helped us throughout the research and analysis phase.

Eric Methot
India caters for less than 0.1% of the CMS demand beside 18% of the world population! So, we started working with the DFS in 2015 to understand this huge gap. While the ‘public awareness’ is the biggest reason; abundance of poor quality products and substandard services has caused serious trust issues in the public. Kudos to DFS who have managed to build a world class CMS and reliable security solutions at a very affordable price.
Head of Sales, MCDI Inc, Canada
Shivendu Pratap Singh
As a security and privacy researcher I am always worried about the best in class, easy to use security solutions for businessowners and domestic users. The 24X7 monitoring service with their world class CMS, added with encrypted communication protocols and fail proof sensors; DFS is indeed in the league of the most respected names in the west. The best part is - they have managed to do this at a very affordable price.
Faculty at Waikato Management School NZ.Alumni of Katz school of Business, USA
Aishwarya Gupta
I am passionate about complex communication protocols, signaling mechanisms, integrated chips and printed circuits. A security solution must be fail proof and fit to perform in India where the network services are unreliable and weather conditions change from extreme cold to extreme hot. We needed to design a robust and rugged system with multiple backup communication channels to counter these challenges. And we did it in less than 3 years.
VLSI designer at Qualcomm, IISc Bangalore
Kerala Gold Jewelers
We have been using the DFS monitored security system from past 1.5 years now. We have used another alarm system from a famous company known for making safes and vaults. We wasted about twice the money for a system which was not even monitored! With DFS, we don’t have to worry about a thing, the operators even remind us if we forget to activate the grid sometimes. I believe that every jeweler should have the DFS system in their shop.
DFS Customer, Metro Plaza, Bhopal
Andrew Waters
DFS got their security solution right like no other in the subcontinent they are operating in. Solutions are consumer oriented and feature packed. DFS understands their customers well. Due to extremely varying demographics, there is no one-fit- for-all, that’s why the solutions are designed in partnership with consumers which also helps in keeping the cost low. There is a huge gap in the industry and they seem to be on the right path. Best of luck!
Independent Critic, Electronics weekly