DFS Services | About Us

About us

Digital Fire and Security Services

What We Believe

We believe in a dream where you can live your life without the constant fear of safety of your home or loved ones. We believe that you can enjoy a holiday without worrying about thieves targeting the empty house. We believe that not every door and window in your home has to be reinforced with iron grills in the name of safety.

If you have ever wondered why people in western countries live without such fears beside large glass doors and windows with no iron grills in their homes, look closer, you will find that they have adopted a much smarter way to keep themselves safe, a method which is not just reactive but also preventive. Well, we have a dream and we are making it a reality - one house after another!

How We Started

Well, someone had to! We have iPhones and Xbox, we go to malls and drive nice cars, we have touched Mars and are a nuclear power today, but what about the most basic need? Security! Newspapers today are full of fire accidents, theft, robberies, and break-ins. So, are we moving backwards?

And that’s what we decided to do - to make our society a safer place. We studied every possible security solution out there, right from the most basic one to the one that's considered the best. And then, we compiled all that research and knowledge into building solutions that are robust, reliable, and affordable for everyone.

Our Values

Transparency. Honesty. Trust.

A commitment to provide the real safety and not just some fancy gadgets. A mean to keep your home safe at a price which is honest and fair. For us, people come before profit and a happy customer is more important that the revenue target. That's why we don't spend millions on advertising or marketing as our customers are our biggest ambassadors. For us, awareness is most important as monitored alarm security is still an alien concept in India. But here at DFS we know that if we live by our values, people will understand the importance of security and help us build a better world.

Who We Are

Digital Fire and Security Services (DFS Services) is an Indian start-up working closely with MCDI Canada and AJAX Ukraine. We are highly focused on technology sharing, R&D, product design, solution development, and CMS support in security segment. We offer robust, reliable, monitored and fully connected security service at a fair price. This could not have been possible without the core team of chip designers, network engineers, industry experts, and our first set of customers that trust us with the products that have been involved in constant research and development for unparalleled service and customer experience.

Eric Methot
India caters for less than 0.1% of the CMS demand beside 18% of the world population! So, we started working with the DFS in 2016-17 to understand this huge gap. While the ‘public awareness’ is the biggest reason; abundance of poor quality products and substandard services has caused serious trust issues in the public. Kudos to DFS who have managed to build a world class CMS and reliable security solutions at a very affordable price.
Head of Sales, MCDI Inc, Canada
Shivendu Pratap Singh
As a security and privacy researcher I am always worried about the best in class, easy to use security solutions for businessowners and domestic users. The 24X7 monitoring service with their world class CMS, added with encrypted communication protocols and fail proof sensors; DFS is indeed in the league of the most respected names in the west. The best part is - they have managed to do this at a very affordable price.
Faculty at Waikato Management School NZ.Alumni of Katz school of Business, USA
Aishwarya Gupta
I am passionate about complex communication protocols, signaling mechanisms, integrated chips and printed circuits. A security solution must be fail proof and fit to perform in India where the network services are unreliable and weather conditions change from extreme cold to extreme hot. We needed to design a robust and rugged system with multiple backup communication channels to counter these challenges. And we did it in less than 3 years.
VLSI designer at Qualcomm, IISc Bangalore
Kerala Gold Jewelers
We have been using the DFS monitored security system from past 1.5 years now. We have used another alarm system from a famous company known for making safes and vaults. We wasted about twice the money for a system which was not even monitored! With DFS, we don’t have to worry about a thing, the operators even remind us if we forget to activate the grid sometimes. I believe that every jeweler should have the DFS system in their shop.
DFS Customer, Metro Plaza, Bhopal
Andrew Waters
DFS got their security solution right like no other in the subcontinent they are operating in. Solutions are consumer oriented and feature packed. DFS understands their customers well. Due to extremely varying demographics, there is no one-fit- for-all, that’s why the solutions are designed in partnership with consumers which also helps in keeping the cost low. There is a huge gap in the industry and they seem to be on the right path. Best of luck!
Independent Critic, Electronics weekly