What if power cut happens!?
Inbuilt battery backup can last upto 15 hours.
No worries, system comes with inbuilt M2M SIM card with 2G/4G data.
But suppose there are no 2G/3G signals ?
M2M sim cards are very different from normal sim cards, so its unlikely to have such issue, but if does happens, we can use GSM channel for communication. Or simply you can go for 4G/LTE supported control hub.
Someone tries to steal it? break it?
No way! the system has tamper protection, so if someone try to break it, remove it, or open it, it will trigger the alarm and inform the CMS.
I forgot to arm the system! What can I do now?
If you have a smartphone, then it should not be an issue really as you can control it from your smartphone.
I am abroad, can I still use the mobile app ?
Yes. It doesn't matter where you are!
Can I get it without CMS monitoring?
We don't really recommend it and we provide free monitoring for the first year anyway, but if you don't want monitoring, we can reconfigure the system as per your needs, no charges.
I have limited budget, can I buy just the most important sensors and add more accessories later?
It's all about your flexibility. And yes, you can start with just a basic setup and extend it later. We can remotely configure everything so its quite easy to do.
Do I need landline connection? what about internet?
Landline connections are for dianasores ! We don't use it, infact it has become obsolete about 15 years back. Internet - if you have it, we will use it but if you don't, its still quite alright; system has inbuilt M2M sim card anyway.
What if alarm happens and your staff calls, but I am in a meeting?
Well, our staff will not stop just becuase you didn't pick up the phone. They will contact other contacts added with your account, they can also contact police or other authority. Basically, they won't stop until the issue is addressed.
What happens when an alarm triggers?
As soon as alarm triggers at the premises, the burglar alarm system sends notification alarm to our CMS immediately. Based on the kind of alarm, our CMS operators informs to the primary key holder about the alarm events within a minute and verifies with him. If one number is unreachable , they will try to call to other numbers as well.