No room for bad news. Period.

This is made possible by our Security Grid - The professionally monitored alarm system with sensors for every door and window! Powerful, Precise and 24*7 monitored from our Central Monitoring Station.

Our Monitoring Service

Wireless system

A completely wireless solution which is easy to install and impossible to compromise.

Tamper proof

Tamper protection to keep the system safe from rogue elements.

Inbuilt M2M sim card

With built-in M2M sim card from DFS, you never have to worry about top-up or recharge.

Professionally monitored

It takes about 15 seconds for our staff to contact you during an emergency.

Heartbeat Signals

The DFS alarm system sends heartbeat signals to CMS every few seconds, always.

GPRS/TCP-IP

It's not an ordinary SMS based GSM alarm system. It has TCP-IP, GPRS, and GSM.

Exceptional Wireless Range

A typical alarm system cannot cover a home without losing signals, ours can!

Regular Testing

We regularly test all the sensors remotely, so you don't have to.

Home Automation

You can control any device inside your home, just with your smartphone.

Power cuts/No internet

No worries! With battery backup and M2M sim card, it will work just fine.

24*7 Support

Keeping you safe isn't just a 9 to 5 job. That's why we are always open.

No Contract

There is no funny minimum contract length or hidden charges with us.

Never miss a beat with the heartbeat signals

Heartbeat signals are constant check-ins built into our systems. It’s part diagnostic, part security measure and 100% dependable because it keeps you in the know whether everything is in order with your home security system.

Fast & Furious - The polling signals

The Hub continuously monitors the sensors, and regularly reports back to the central monitoring station. When a sensor is triggered, it transmits that information to hub which in turn alerts to the Central Monitoring Station. All of this happens in just milliseconds.

Create a safer home, your way!

Start small or do it all at once, it’s up to you. Whatever you choose, our monitoring service always comes along as standard! And that is free for the first year.

Ajax
Classic

Control Hub 2 (4G/LTE)

Control Hub 2 (2G)

Wall Switch

Smart Plug

Indoor Siren

Outdoor Siren

Key Pad

Remote Key

Panic Button

Smoke and Heat Sensor

Outdoor Motion Sensor

Motion Cam

Motion Curtain Sensor

Motion Sensor

Door Sensor

Control Hub

Remote Key

Panic Button

LPG Sensor

Smoke Sensor

Outdoor Siren

Shutter Sensor

Motion Sensor

Door Sensor

Learn what happens when an alarm triggers?

A sensor detects an unauthorised event such as door opening.

Control hub informs the CMS and triggers the loud siren.

Operator verifies and informs the customer & authorities.

Issue is resolved and logged, operator resets the system.

Answers to all your doubts

What if power cut happens!?

Inbuilt battery backup can last upto 15 hours.

If my internet is down ?

No worries, system comes with inbuilt M2M sim card with 2G/3G data.

But suppose there are no 2G/3G signals ?

M2M sim cards are very different from normal sim cards, so its unlikely to have such issue, but if does happens, we can use GSM channel for communication..

Someone tries to steal it? break it?

No way! the system has tamper protection, so if someone try to break it, remove it, or open it, it will trigger the alarm and inform the CMS.

I forgot to arm the system! What can I do now?

If you have a smartphone, then it should not be an issue really as you can control it from your smartphone.

I am abroad, can I still use the mobile app ?

Yes. It doesn't matter where you are!

Can I get it without CMS monitoring?

We don't really recommend it and we provide free monitoring for the first year anyway, but if you don't want monitoring, we can reconfigure the system as per your needs, no charges.

I have limited budget, can I buy just the most important sensors and add more accessories later?

It's all about your flexibility. And yes, you can start with just a basic setup and extend it later. We can remotely configure everything so its quite easy to do.

Do I need landline connection? what about internet?

Landline connections are for dianasores ! We don't use it, infact it has become obsolete about 15 years back. Internet - if you have it, we will use it but if you don't, its still quite alright; system has inbuilt M2M sim card anyway.

What if alarm happens and your staff calls, but I am in a meeting?

Well, our staff will not stop just becuase you didn't pick up the phone. They will contact other contacts added with your account, they can also contact police or other authority. Basically, they won't stop until the issue is addressed.

Drag

Click on sensors to learn about them.

x A motion sensor uses PIR technology to detect any motion in its line of sight. It comes with tamper function and auto sleep technology to avoid false alarms and is smart enough to know if it's a family pet or thief.

x A door sensor detects if a door is open. Usually, you will need this sensor on main door and on other possible entry points such as balcony. For iron shutters in shops, you will need shutter sensor which works on same principle.

x A smoke sensor or gas leak sensor detects smoke or gas leak as a primary indication of fire or gas leak accident in a house and warns the occupants, enabling them to escape the accident or take counter measures.

x The control hub is the brain of the system, this is where all the programming and configuration is done. Like other components, it comes with tamper function and has an impressive battery backup.

x The siren is main deterrent. Tamper function, upto 5 years battery life, and the flashing strobe can make any thief think twice before trying. The alarm is loud enough to be heard upto 1 kilometre.

Full control at your fingertips

Receive arming and disarming reminders on your smartphone

Manage device configurations from anywhere in the world

Operate lights, geyser, fridge, and everything else, with a single tap

Stay updated with a full event log in the notification tab

Get instant alerts with push notifications, SMS or phone calls

Monitor the performance of detectors and other devices in real time

Don't just believe, see it yourself!

CPU Version	Ajax Cortex M3	Classic Upgraded	Others Unbranded
System memory	4KbSR AMROM 8MB NOR Flash	128MB DDR	8-28 MB RAM
Firmware upgrade	Supports OTA	MicroSD
24*7 monitoring from DFS
M2M sim card from DFS
Wireless (including Siren)
Reday to Arm function
Home automation feature
Smart mobile app
Ethernet/ Wifi/2G compatibility
Extended battery life	~7-8 years	~2-3 years	~1-2 years
Wirelees sensor range	~300 meters	~100 meters	~30-50 meters
Heartbeat signal to CMS
Mobile panic button
24*7 customer support
Free security assessment
Warranty	2 years	2 years	6 month to 1 year

Protect against Fire, Smoke and CO

Smoke sensor quickly recognizes the first signs of fire: smoke or sharply increased temperature when the fire is burning without smoke. Additionally, the CO detector sends an alarm before carbon monoxide levels become life-threatening.

Pet immune

All our sensors have pet immunity as standard. Our devices use a digital algorithm to detect human movement. As long as your pets are smaller than 50 centimeters (19.5 inches) and 20 kilograms (44 lbs), they shouldn’t set off your detectors.

As loud as it gets

It's true that a loud siren is enough to make any thief run for his life. But as they say, thieves these days are one step ahead and the first thing they do is cut the siren's connectivity to control hub or its power supply.

This is why we made sure that our sirens are completely wireless with exceptional battery backup with all round tamper protection.

Multiple Channels

When it comes to security of our users, we never take a chance. And that’s why not just one but two backup channels come as standard.

TCP-IP and M2M GPRS with VPN tunnelling as main and backup channels. With additional GSM based low frequency communication as a separate backup.

FAQs

Do I need to insert a sim card into the control hub??

No, all our packages come with an inbuilt M2M sim card with necessary subscription plans, so you don’t have to worry about purchasing a sim card or taking a plan from the mobile service provider.

Q. What is the CMS?

Central Monitoring Station or CMS refers to DFS command centre. CMS can connect and monitor any compatible alarm system across the globe, the AI software of the CMS processes heavy influx of signals. On an average, CMS receive nearly 3500 signals in 24 hours from a typical home!

Q. What will happen during power cuts, will the security grid still work?

Power cuts are common in India and the system is designed to handle such situations. While we recommend a continuous power supply, our control hubs have inbuilt rechargeable batteries for backup.

Q. What is a heartbeat signal and why is it important?

A heartbeat signal is a continuous signal which connects the alarm system with the CMS. At DFS, we typically use one heartbeat every 30 seconds. Heartbeat signals never stop and any delay in heartbeat implies immediate attention!

Q. I don't have an internet connection; can I still use the security grid monitoring?

All our packages come with inbuilt M2M sim card with necessary subscription plans, our monitoring is not dependent on the WIFI or internet connection or phone line at your home.

Q. I don't have landline connection; can I still use the security grid solution?

Yes, in fact, DFS never uses a landline-based monitoring approach! Landline based monitoring is ineffective and obsolete. As an example, the heartbeat signal in landline-based monitoring is typically sent once in 24 hour unlike DFS, where heartbeat signal is sent every 30 seconds. Also, communication links in landline based monitoring are very slow and do not work 20-25 % of the time due to analog technology which forfeits the purpose of monitoring. This method was popular till 1998 due to technological limitations; however, this is completely obsolete and ineffective in current circumstances.

Q. If I have an internet connection, do still have to use the inbuilt DFS M2M sim card in the control hub?

Technically, if you can connect the Control hub with the internet, you have covered just one communication channel; however, routers or WIFI based connectivity is vulnerable. A router will stop working during power failure,means a burglar can compromise your security just by cutting the power supply of your home; also, the internet bandwidth will fluctuate as the same router will be used by other devices such as laptops, mobiles, smart TV etc.So, while we suggest connecting with the router, all our packages have the inbuilt M2M sim card for assured connectivity.

Q. What is the battery life of sensors?

It can vary brand-wise. For Ajax, sensors have up to 3 to 5 years of battery back up. And for classic, sensors have 2-3 years of battery backup.

Q. Why is DFS security solution better than SMS/GSM based self-monitored alarm systems?

There are just too many reasons why a self-monitored system is considered much inferior and should not be compared with the monitored solution. We will cover couple of the reasons here: What happens if you’re in a business meeting and your phone is at your desk on silent? Do you travel for work? If you’re on an airplane you obviously won’t have access to your security system? Do you go for runs or exercise, Is your phone with you during your entire workout? Point is - your phone probably isn’t attached to your hip 24/7. That’s why having a professional at a central monitoring station looking out for your safety is important. They can watch over your family and home when you’re unable to. More importantly, the real difference is in the underlying technology. Self-monitoring system typically depends on the GSM sim card or WIFI/router connection and are not built to provide continuous connectivity. They do not use proprietary protocols and backup methods. For example, an emergency text message may take hours during peak traffic (such as New year or Christmas eve)! On the other hand, security grid is designed to be connected continuously and is 24X7 monitored.

Q. Why should you choose DFS Security Grid?

There are few other companies who offer security alarm systems, but a security alarm system alone is not effective. Here at DFS, we have our own Central Monitoring Station and we provide 24X7 monitoring. Every component of the alarm system communicates with the CMS via control hub. Every signal - be it low battery, sensor loss, tamper, or simple activation/deactivation of the grid - It all reaches to the CMS within milliseconds. A heartbeat signal is sent every 30 seconds (based on the configuration settings) to ensure that everything is working fine. We use multiple channels to connect with CMS with multiple backup methods for the critical alarm signals. All our packages come with inbuilt M2M sim, so you don’t have to worry about recharge or data subscription plans. Our customer support is excellent, we are open round the clock even on festivals like Diwali, Eid or Christmas. We offer price match promise and impressive 21 days return policy. There is a lot more to tell but we know you get the idea!

Q. I have placed an order, what happens next?

As soon as you place the order, you will receive the order confirmation on SMS and email. Our customer service team will get in touch with you typically within next 24 hours to discuss any specific requirements; We will keep you informed about the progress of your order and you can reach out to us in live chat or via customer services 24X7.

Q. Is making payment on DFS services website secure?

We use RazorPay payment gateway which is known for their strict adherence to security regulations and financial best practices. We use SSL encryption to ensure every transaction is safe and secure. We believe in ease of access so our customer desk works round the clock and so does the live chat. If you ever have any questions or doubts, please do get in touch with us. We always respond.