Buy Security Systems, Burglar Alarm Systems in India

Monitored Security is Complete Security

Imagine you are away from home, at work, or leisure while someone unauthorized is trying to enter your home. Do you think anyone on your behalf would alert the police or call you right away to alert you and stay with you on the phone until things were okay?

The answer will be yes if your home security is monitored - in other words, if your home is secured with DFS - Industry Leading Professional Monitoring Security Service. This is how security should be done.

Have a doubt? Ask us

Well, you can just pick up the phone or ping us on live chat! But the chances are, your question is already here in this list of most commonly asked questions.

I am not technical person; can you explain me CMS monitoring in layman terms?
I am not technical person; can you explain me CMS monitoring in layman terms?
CMS monitoring connects alarm system in your home with CMS (central monitoring station), at CMS, our qualified security experts look after your security, 24*7.
CMS monitoring connects alarm system in your home with CMS (central monitoring station), at CMS, our qualified security experts look after your security, 24*7.
Bit more details please?
Bit more details please?
Well, the connectivity between your home and CMS is real time, signals are sent every 30 seconds to ensure 100% uptime. A low battery, communication trouble, system health, tamper, alarm, panic assistance or anything else, CMS looks after everything.
Well, the connectivity between your home and CMS is real time, signals are sent every 30 seconds to ensure 100% uptime. A low battery, communication trouble, system health, tamper, alarm, panic assistance or anything else, CMS looks after everything.
So, what do I need to do then?
So, what do I need to do then?
Nothing really! we worry about your security, so you don’t have to. We look after everything; you just use the system and enjoy the peace of mind in knowing that someone out there is always looking after your home, whether you are available or not, well or sick, working or on a holiday!
Nothing really! we worry about your security, so you don’t have to. We look after everything; you just use the system and enjoy the peace of mind in knowing that someone out there is always looking after your home, whether you are available or not, well or sick, working or on a holiday!
So how do I get this Monitoring service?
So how do I get this Monitoring service?
Our monitoring service comes standard with our alarm systems, we offer three different types of alarm systems - Ajax, NovaPro and Classic.
Our monitoring service comes standard with our alarm systems, we offer three different types of alarm systems - Ajax, NovaPro and Classic.
How much does it cost?
How much does it cost?
First year is free with any of the three alarm systems we offer, after that, it is just INR 4800 for the whole year.
First year is free with any of the three alarm systems we offer, after that, it is just INR 4800 for the whole year.
And what does it cover?
And what does it cover?
Good question, it covers everything! From system health checks, firmware upgrades, system maintenance, alert services, M2M sim card and its charges and of course – 24*7 monitoring.
Good question, it covers everything! From system health checks, firmware upgrades, system maintenance, alert services, M2M sim card and its charges and of course – 24*7 monitoring.
What if I don’t want to pay for monitoring service after first year?
What if I don’t want to pay for monitoring service after first year?
You can contact us and we can reconfigure your alarm system so that it can work as a standalone unit but you will not get comprehensive 24*7 monitoring which looks after everything; also you will need to pay for SIM card yourself.
You can contact us and we can reconfigure your alarm system so that it can work as a standalone unit but you will not get comprehensive 24*7 monitoring which looks after everything; also you will need to pay for SIM card yourself.
So, what if your security expert calls me but I am not reachable, may be my mobile is switched off or maybe I am in a meeting and I don’t see your call/messages?
So, what if your security expert calls me but I am not reachable, may be my mobile is switched off or maybe I am in a meeting and I don’t see your call/messages?
That’s a good question, you see, we won’t stop until we reach you or someone else, we will call other contacts. nearby police, fire station, hospital or other authorities if needed, basically there is no giving up!
That’s a good question, you see, we won’t stop until we reach you or someone else, we will call other contacts. nearby police, fire station, hospital or other authorities if needed, basically there is no giving up!
How can I trust that your security staff is available 24*7?What if they fall asleep or miss a signal?
How can I trust that your security staff is available 24*7?What if they fall asleep or miss a signal?
We have multiple fail-safe options, the monitoring station itself escalates the issue and if it is not acknowledged by the security staff within 60 seconds, it will then be notified to their supervisors, if they also miss it, it will go to the next level. But rest assured, this is what we do, day and night, you can count on us.
We have multiple fail-safe options, the monitoring station itself escalates the issue and if it is not acknowledged by the security staff within 60 seconds, it will then be notified to their supervisors, if they also miss it, it will go to the next level. But rest assured, this is what we do, day and night, you can count on us.
What if I need some help in the middle of the night? How can I reach you guys?
What if I need some help in the middle of the night? How can I reach you guys?
Yes, since we operate 24*7, we provide 24*7 customer support as well, so be it Christmas or Diwali, day or night, you can just reach out to us straight away.
Yes, since we operate 24*7, we provide 24*7 customer support as well, so be it Christmas or Diwali, day or night, you can just reach out to us straight away.
Are there other companies who provide monitoring services?
Are there other companies who provide monitoring services?
May be, but there is no company in India who provides the level of monitoring and service we do. Remember, monitoring doesn’t mean just calling you when alarm happens, it should cover system health, the communication has to be continuous with heartbeat minimum 1 min apart, it should have multiple fail-safe options and it should work flawlessly without false alarms. If you come across anyone who provides this level of service, do ask their prices and if you find that we charge more - we will give it for free! That is our confidence.
May be, but there is no company in India who provides the level of monitoring and service we do. Remember, monitoring doesn’t mean just calling you when alarm happens, it should cover system health, the communication has to be continuous with heartbeat minimum 1 min apart, it should have multiple fail-safe options and it should work flawlessly without false alarms. If you come across anyone who provides this level of service, do ask their prices and if you find that we charge more - we will give it for free! That is our confidence.
May be a silly question, but the cheap alarm system I have seen on amazon, that can also give me a call so what’s the difference really?
May be a silly question, but the cheap alarm system I have seen on amazon, that can also give me a call so what’s the difference really?
To be honest, you are comparing apples with oranges :) , the cheap alarm system you are referring at is GSM / WiFi alarm system which can send you SMS / push notifications - which you may or may not receive or receive after few hours. The call you are referring is just an a 10-20 seconds recording of your own voice (which you do when you setup the system), so, suppose you record ‘Hello, this is Venkat, I am recording this for my security system’, then whatever happens this is what the call is going to say! It won’t tell you which sensor, which event, which part of your home is in trouble, what type of trouble is and what is next course of action. Typically, in western word, alarm systems are sold at 100$-200$, one-time purchase, but monitored security solutions cost about 50$ a month for 3 year minimum contract (1800$)! Still 90% of the public prefers monitored security, guess why?
To be honest, you are comparing apples with oranges :) , the cheap alarm system you are referring at is GSM / WiFi alarm system which can send you SMS / push notifications - which you may or may not receive or receive after few hours. The call you are referring is just an a 10-20 seconds recording of your own voice (which you do when you setup the system), so, suppose you record ‘Hello, this is Venkat, I am recording this for my security system’, then whatever happens this is what the call is going to say! It won’t tell you which sensor, which event, which part of your home is in trouble, what type of trouble is and what is next course of action. Typically, in western word, alarm systems are sold at 100$-200$, one-time purchase, but monitored security solutions cost about 50$ a month for 3 year minimum contract (1800$)! Still 90% of the public prefers monitored security, guess why?

Learn what happens when an alarm triggers?

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A sensor detects an unauthorised event such a door opening.

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Control hub informs the CMS and triggers the loud siren.

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Operator verifies and informs the customer & authorities.

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Issue is resolved and logged, operator resets the system.

What exactly is monitoring service & how does it work?

Monitoring service creates a secure and real-time link between security sensors & alarms installed at your home with our Central Monitoring Station (CMS). Our AI software and professional staff processes every signal detect anomalies to ensure you are always safe all the time. Not just that, you don’t even have to worry in case of a low battery or any communication issue as monitoring takes care of everything, so you don’t have to.

How to subscribe to a Central Monitoring Services (CMS)?

You don’t have to worry about filling complicated forms or getting into a lengthy contract because all our alarm systems come with FREE First-Year Monitoring! Additionally, everything is pre-configured and connected, so it works straight away. We also take care of M2M SIM cards, any firmware upgrades, system maintenance, and regular health checks - all within our monitoring services, without any hidden costs or fee, promise.
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Why do you need a CMS Monitoring?

Any alarm system without CMS monitoring can be easily compromised, with the onus on you to take action with mobile notification or text messages. But what if your mobile network is out of range or is away, switched off or on airplane mode? Plenty of reasons for you to not be aware of what's happening back at home. But with a professional monitoring service, this is never the case as it is working round the clock with heartbeat signals passing every 30 seconds to ensure connectivity is never lost. If ever there’s a break-in or any emergency back at home, you will be informed right away while the police will be alerted, so your safety and peace of mind is never compromised 

What about your privacy?

We monitor sensors, not cameras. We monitor signals and notifications which are nothing but encrypted codes sent back and forth between the alarm system at your home and our Central Monitoring Station. We don’t monitor any video or audio surveillance, so there is no possibility of privacy intrusion. These codes tell us about system health, battery life, communication range, network status, intrusion event, fire accidents, system tamper, power connection, active status, emergency events, heartbeats, and a whole lot more, except your private information. Just like your security, your privacy will never be compromised.

Who needs a CMS monitoring?

It's for you if you want to be 100% sure about your home security. It's for you if you are concerned about the safety of your elderly parents or kids at home. It's for you if you want security to be complete and uncompromised.
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After the first free year, what happens after?

We will contact you before your subscription expires! If you do not want to continue with monitoring, we can reconfigure your system to make it work just like an alarm system, free of cost. But the truth is - once you have experienced the peace of mind CMS monitoring brings in your life, you will never go back, that is our confidence. 96% of our customers subscribe to our monitoring services, reaffirming the trust people have in monitoring services

Want to renew your CMS monitoring?

₹4,800 /-