Learn and Grow
with DFS

• Take full responsibility for quantitative marketing campaign design, management & optimization
• Explore our customer base to derive insights that can help us bring in more customers like them
• Create, organize, and interpret the results of media tests into actionable advertising strategies
• Measure marketing programs using different experiment design methods
• Uncover reasons why some media underperforms and determine if it’s a total loss or if some tweaks could deliver a win
• Use statistical modeling, automation development, and deep-dive data analysis to better target customers, optimize spend, and improve performance

• BS or MS degree in Computer Science, Computer Engineering, Electrical Engineering, Physics or a related field
• 10 or more years of relevant firmware, hardware, or software development experience.
• Minimum of 5 years’ experience in an engineering leadership capacity
• Experience developing microprocessor/microcontroller IoT devices using Linux, RTOS, and bare metal. Experience in C++ is a plus.
• Experience working with and developing relationships with suppliers and 3rd party vendors.
• Understands best practices of Agile project management, continuous integration, and unit testing.

• Proficiency in Microsoft Excel
• Strong statistical analysis
• Good verbal communication skills
• Endless curiosity. Ability to learn quickly and self-teach
• Great organizational capabilities
• Entrepreneurial mindset & sense of urgency and accountability
• Self-motivated
• A no-ego, humble attitude

• Completion of an undergraduate bachelor’s degree
• Experience working on collaborative teams
• Familiarity with a coding language such as SQL is a plus but not required. However, willingness to learn and write code is required

• 2-5 years of proven experience in content/digital marketing in the ecommerce space
• Background in conversion-focused copywriting, persuasion techniques, psychology or similar experience preferred
• Familiarity with statistical concepts around experimental design and analysis
• Entrepreneurial self-starter
• Google Analytics experience a plus
• Strong ability to collaborate with multiple functional groups including copywriters, designers, analysts and developers

• 2-5 years of experience in customer/consumer insights, UX research or a similar field
• Broad skill set across qualitative and quantitative techniques, with strong experience in survey writing, heuristic analysis and producing insights from unstructured qualitative data.
• Comfortable using Excel to manipulate, aggregate and synthesize raw data
• Entrepreneurial self-starter
• Strong ability to collaborate with multiple functional groups including marketers, designers and analysts

The Customer Support role requires confidence in the ability to multi-task and speak to a wide demographic of people from across the country. Specific activities include but are not limited to the following:

• Respond promptly, courteously, and knowledgeably to customer service inquiries
• Process new system orders and special replacement shipments
• Achieve and provide exceptional customer service while always maintaining a friendly, patient demeanor over the phone with our customers
• Communicate with exemplary interpersonal skills in the workplace
• Comfort with technology and ability to provide technical assistance for basic consumer electronics and software is critical
• Ability to work well independently and also in a team environment
• Requires the ability to follow direction and expertly address any customer concerns

We will invest in you, train you and expect you to commit your passion and energy to fueling our continued growth and yours!

• Write compelling business cases for c-suite/board level decisions
• Build detailed financial models to illustrate differences in strategies the company could take
• Extract creative insights from junior team members’ robust quantitative survey work and connect insights across projects and departments
• Spearhead cross functional teams to launch new high priority initiatives (products, services, operations, marketing, etc.)
• Inspire and elevate those around you with your humility and deep curiosity
• Willingness to work on multiple projects at once, sometimes as an individual contributor, sometimes managing junior team members, and sometimes managing cross functional working group

• BA/BSC degree, MBA optional
• At least 4 years of pre-MBA strategy consulting experience at a top tier firm OR 1 year of post-MBA experience combined with pre-MBA analyst experience
• Experience operating at the case team leader / engagement manager level or demonstrated ability to
• Must be both a doer and a thinker. We are a fast-paced, creative environment. Everyone rolls up their sleeves
• Strong communication skills, with the ability to communicate statistical output in a manner that is engaging, understandable, and influential
• Strong technical skills, including financial modeling (P&L only), survey design, and data visualization